Privacy for AI-assisted friendship

Information we collect

We may collect account details, profile information, preferences, interests, messages you choose to send, device information, support requests, and safety reports.

Some information is provided directly by you. Some is generated through product use, such as match interactions, AI agent settings, or conversation handoff events.

How we use information

We use information to provide the product, recommend better-fit people, support AI-assisted conversation tools, improve safety, respond to support requests, and maintain product reliability.

We also use limited data to understand feature performance, troubleshoot issues, and prevent misuse.

AI and matching signals

Cozypal may process profile signals, preferences, communication style, interests, boundaries, and conversation context to suggest matches or draft helpful messages.

You remain responsible for reviewing messages and choosing what to send. You can adjust preferences and request help with privacy questions at any time.

When information is shared

We do not sell personal profile information. We may share limited information with service providers that help us operate hosting, analytics, safety review, customer support, and AI functionality.

We may also disclose information if required by law, to protect users, or to investigate harmful or unauthorized activity.

Your choices

You may request access, correction, deletion, or other support for your account information by contacting hello@cozypal.chat from the email connected to your account.

You can also adjust product preferences, notification settings, and AI agent controls inside the Cozypal experience.

Contact

For privacy questions or account data requests, email hello@cozypal.chat. We may update this policy as product features and privacy practices evolve.