Product questions
Ask about AI matching, chat handoff, friend recommendations, and social space features.
Contact
Let us know how Cozypal can help
Reach out about product questions, partnerships, safety concerns, press notes, or feedback on AI-assisted friendship. A real person will read your message.
Partnerships
Reach us about communities, research, campus pilots, creator collaborations, or press.
Safety and trust
Report unsafe behavior, suspicious accounts, impersonation, or privacy concerns.
Good to know
How we handle messages
What should I include?
Share the topic, the account email if relevant, what happened, and what you expected. Screenshots help when the issue is visual or safety-related.
Where should support requests go?
General questions can go to hello@cozypal.chat. Account, privacy, or safety requests are best sent to hello@cozypal.chat.
Can I send product feedback?
Yes. We especially welcome feedback about AI tone, match quality, handoff moments, and features that could make socializing feel easier.